Privacy Policy

Privacy Policy

Effective date: February 17, 2020


PT Waktuin Indo Nusa ("us", "we", or "our") operates the website and WaktuIn app both in iOS and Play Store (hereinafter referred to as the "Service").


This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for PT Waktuin Indo Nusa is based on the Privacy Policy Template from Privacy Policies.


We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Agreement, accessible from


This policy may change when the applicable legislation changes or if we decide to extend our services. Please visit this page regularly to be kept up-to-date.


If you do not agree with this Privacy Policy, we kindly advise you to stop using our services.


1. Information Collection And Use

We collect several different types of specific information for various purposes (depending on the services you or your employer has selected) to provide and improve our Service to you.


2. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Contact detail

Address, State, Province, ZIP/Postal code, City

Phone number

ID document number

Other travelers’ data; sometimes also your date of birth can be asked, in order to process the booking flight/train/hotel.


In order to perform our expense management services, we may also receive and store the following information about you: scanned expense receipts, which may include personal data such as name, address and bank account information.


Use of our services does not always require users to fill in or upload sensitive personal data. In order to avoid unnecessary exposure, we ask you to make sure that sensitive personal data are not filled in or uploaded to your account (intentionally or accidentally) in any form as photos, notes or other if it is not necessary.


Cookies and Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


Tracking & Cookies Data. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.


You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.


Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.


In case we would enable a refer-a-friend functionality, you must always seek your friend’s consent to our use of your friend’s name and e-mail address to contact them about our services. By providing us with your friend's name and email address, you warrant that your friend consents to such contact.


3. Use of Data

PT Waktuin Indo Nusa uses the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer care and support

To provide analysis or valuable information so that we can improve the Service

To monitor the usage of the Service

To detect, prevent and address technical issues

To search for hotels and rates available,

To book rooms or tickets,

To manage expenses,

To create and transmit expense reports or any other service we provide and to improve our services for our Users,

To inform you about any changes to trip itineraries, any actions waiting for you in the system or any new features and services available,

To show map direction.


4. Period of Data Saving

Personal data is gathered for a specific purpose and stored also for a specific purpose. The overall rule we apply is that we will delete all the data within 6 months after the end of the year when the data is no longer needed for any purpose.

Please be aware that there are various purposes for which we gather and later process your personal data. We take into consideration all those purposes and have defined a data retention period for each category of the personal data.

Why do we put the deadline on 6 months after the end of the year of termination of the purpose? Because, even though we regularly delete the data that is not needed anymore from our system, this deleted data may stay in the system or the infrastructure logs and backups. These logs and backups are deleted within a period of 6 months.


5. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.


If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Indonesia and process it there.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


PT Waktuin Indo Nusa provides users with the platform that gives you access to multiple different service providers e.g. hotels, airlines, rail companies, financial institutions. We need to share your data with them for the purpose of managing your expenses or your trip bookings.


6. Disclosure Of Data

Legal Requirements

PT Waktuin Indo Nusa may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of PT Waktuin Indo Nusa

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


7. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.


These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


8. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


9. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.


We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").


We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


10. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.


You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree to the changes, you must stop using the Service.


Contact Us

If you have any questions about this Privacy Policy, please contact us by email: