Effective date: February 17, 2020
PT Waktuin Indo Nusa ("us", "we", or "our") operates the http://www.waktuin.com website and WaktuIn app both in iOS and Play Store (hereinafter referred to as the "Service").
This policy may change when the applicable legislation changes or if we decide to extend our services. Please visit this page regularly to be kept up-to-date.
1. Information Collection And Use
We collect several different types of specific information for various purposes (depending on the services you or your employer has selected) to provide and improve our Service to you.
2. Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
ID document number
Other travelers’ data; sometimes also your date of birth can be asked, in order to process the booking flight/train/hotel.
In order to perform our expense management services, we may also receive and store the following information about you: scanned expense receipts, which may include personal data such as name, address and bank account information.
Use of our services does not always require users to fill in or upload sensitive personal data. In order to avoid unnecessary exposure, we ask you to make sure that sensitive personal data are not filled in or uploaded to your account (intentionally or accidentally) in any form as photos, notes or other if it is not necessary.
Cookies and Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
In case we would enable a refer-a-friend functionality, you must always seek your friend’s consent to our use of your friend’s name and e-mail address to contact them about our services. By providing us with your friend's name and email address, you warrant that your friend consents to such contact.
3. Use of Data
PT Waktuin Indo Nusa uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To search for hotels and rates available,
To book rooms or tickets,
To manage expenses,
To create and transmit expense reports or any other service we provide and to improve our services for our Users,
To inform you about any changes to trip itineraries, any actions waiting for you in the system or any new features and services available,
To show map direction.
4. Period of Data Saving
Personal data is gathered for a specific purpose and stored also for a specific purpose. The overall rule we apply is that we will delete all the data within 6 months after the end of the year when the data is no longer needed for any purpose.
Please be aware that there are various purposes for which we gather and later process your personal data. We take into consideration all those purposes and have defined a data retention period for each category of the personal data.
Why do we put the deadline on 6 months after the end of the year of termination of the purpose? Because, even though we regularly delete the data that is not needed anymore from our system, this deleted data may stay in the system or the infrastructure logs and backups. These logs and backups are deleted within a period of 6 months.
5. Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Indonesia and process it there.
PT Waktuin Indo Nusa provides users with the platform that gives you access to multiple different service providers e.g. hotels, airlines, rail companies, financial institutions. We need to share your data with them for the purpose of managing your expenses or your trip bookings.
6. Disclosure Of Data
PT Waktuin Indo Nusa may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of PT Waktuin Indo Nusa
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
9. Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
9. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.